Terms
Last updated: 14 November 2026
These Terms govern your use of this site and of PlaySonar’s playtesting service (the “Service”). “We” and “us” mean PlaySonar. By using the site or booking a call, you agree to these Terms.
What PlaySonar does
PlaySonar runs AI playtests of games: AI playtesters play your game as the player types you choose, and we deliver what they found in a report.
Our output is AI-generated and intended as a decision-support tool, not a substitute for professional user research or playtests with real players.
You must be at least 18 years old to book a call or use the Service.
Acceptable use
You agree not to:
- Use this site to attack, disrupt, or probe the security of it or of anyone else
- Reverse-engineer, scrape, or redistribute this site or our outputs at scale
- Use the site or the Service for any illegal purpose
- Misrepresent PlaySonar reports as human-conducted research
Your data
You retain ownership of your game and of the information you give us. We use it solely to prepare your call and, if we run a study, to deliver it. See our Privacy page for how we collect, use and store your data. A study and the build it uses are covered by a written agreement made with you beforehand.
AI-generated content
Reports, findings and recommendations are generated by AI systems. While we work to make these outputs accurate and useful:
- They may contain errors, inaccuracies, or incomplete analysis
- They should not be treated as definitive assessments
- We do not guarantee any specific business outcome from acting on our recommendations
Intellectual property
The site and the Service, including their design, artwork, analysis methods and technology, are owned by PlaySonar, except for the open-source parts credited on the Privacy page. Your reports are yours to use, share, and act on as you see fit.
Payment
Pricing and payment terms for a study are agreed with you before it starts.
Availability
We aim to keep this site available and reliable, but we do not guarantee uninterrupted access. It may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We reserve the right to modify, suspend, or discontinue any part of the site or the Service at any time.
Limitation of liability
To the maximum extent permitted by law, PlaySonar shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, arising from your use of the site or the Service.
Disclaimer of warranties
The site and the Service are provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Changes to these Terms
We may update these Terms from time to time. The “Last updated” date at the top reflects the most recent revision. Continued use after changes take effect constitutes acceptance.
Contact
Questions about these Terms? Contact us at team@playsonar.ai.